Purchases
You will be purchasing the kanzashi hair ornament only. All other items in the photographs are for display purposes only and are not for sale.
Only one of each kanzashi hair ornament listed is available to purchase. If you would like to order multiples of a design, please contact us first.
Please note that the kanzashi you receive may differ slightly from the kanzashi shown in the photo due to variations in the pattern of the fabric.
If you would like to see the exact kanzashi you will be purchasing, please contact us first and we will happily send you photos.
We try to make sure that the colours displayed in the product photographs are as accurate as possible - the way they appear on your screen may vary depending on the device you are viewing our items on. If you are looking to match a hair ornament colour for a particular occasion it is a good idea to view the products on several devices and screens in order to get a more accurate idea of what the actual colours of the products will look like when you receive them.
Some kanzashi may become unavailable to buy during events. If this is the case and you have placed an order, we will endeavour to make you another kanzashi in the same design. If we are unable to make a kanzashi in the same design, you will receive a full refund. Check our events page for information about upcoming events.
Delivery and returns
Every precaution is taken to ensure that your kanzashi arrive in perfect condition. However, if there are any problems with your order, please contact me within 7 working days and I will be happy to arrange a refund on return of the item in it's original condition. Please note, bespoke custom order kanzashi cannot be returned as they have been made specifically for the customer. Every effort will be made to ensure that you are happy with your bespoke custom order before it is posted to you.
Please let me know if you have not received your kanzashi within the estimated timescale. I obtain proof of postage for each order sent and can use this to open a case with Royal Mail who will investigate any lost parcels. After their investigation in complete I can issue you a refund or replacement. This can take up to 60 days.
International delivery
Some International orders may incur extra charges depending on the customs regulations of your country. Though it is unlikely that kanzashi orders will incur these charges, it is a possibility when ordering any goods from overseas. This is not something we have any control over so it is advisable to check your country's regulations before ordering.
Copyright
All images and designs are owned by Kikuya Kanzashi and must not be used without permission.
Linking through social media is encouraged, however, if you are going to link to any products or pages on this website please make sure that you fully credit Kikuya Kanzashi.
You will be purchasing the kanzashi hair ornament only. All other items in the photographs are for display purposes only and are not for sale.
Only one of each kanzashi hair ornament listed is available to purchase. If you would like to order multiples of a design, please contact us first.
Please note that the kanzashi you receive may differ slightly from the kanzashi shown in the photo due to variations in the pattern of the fabric.
If you would like to see the exact kanzashi you will be purchasing, please contact us first and we will happily send you photos.
We try to make sure that the colours displayed in the product photographs are as accurate as possible - the way they appear on your screen may vary depending on the device you are viewing our items on. If you are looking to match a hair ornament colour for a particular occasion it is a good idea to view the products on several devices and screens in order to get a more accurate idea of what the actual colours of the products will look like when you receive them.
Some kanzashi may become unavailable to buy during events. If this is the case and you have placed an order, we will endeavour to make you another kanzashi in the same design. If we are unable to make a kanzashi in the same design, you will receive a full refund. Check our events page for information about upcoming events.
Delivery and returns
Every precaution is taken to ensure that your kanzashi arrive in perfect condition. However, if there are any problems with your order, please contact me within 7 working days and I will be happy to arrange a refund on return of the item in it's original condition. Please note, bespoke custom order kanzashi cannot be returned as they have been made specifically for the customer. Every effort will be made to ensure that you are happy with your bespoke custom order before it is posted to you.
Please let me know if you have not received your kanzashi within the estimated timescale. I obtain proof of postage for each order sent and can use this to open a case with Royal Mail who will investigate any lost parcels. After their investigation in complete I can issue you a refund or replacement. This can take up to 60 days.
International delivery
Some International orders may incur extra charges depending on the customs regulations of your country. Though it is unlikely that kanzashi orders will incur these charges, it is a possibility when ordering any goods from overseas. This is not something we have any control over so it is advisable to check your country's regulations before ordering.
Copyright
All images and designs are owned by Kikuya Kanzashi and must not be used without permission.
Linking through social media is encouraged, however, if you are going to link to any products or pages on this website please make sure that you fully credit Kikuya Kanzashi.
Caring for your kanzashi
Although your kanzashi is made from delicate materials it should not become damaged during normal wear. Please take extra care when transporting and storing your kanzashi so that it does not get squashed or mis-shapen. To prolong the life of your kanzashi, keep it away from water and try not to wear it in the rain. By following these guidelines you can ensure that your kanzashi will remain as beautiful as the day you received it. |